Terms of service

Terms & Conditions

These Terms & Conditions explain how you may use our website, how we handle your information, and the rules that apply when using www.bikergifts.co.uk.

By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use our website.

About Us

This website is operated by Biker Gifts UK.

If you need help with an order or have any questions, please contact us:

Phone: 0115 963 5837
Opening Hours: Monday – Friday, 10:00am – 4:00pm GMT
Saturday – Sunday: Closed

Privacy & Cookies

How We Protect Your Information

We take your privacy seriously and are committed to protecting the personal information you share with us.

We process personal information in line with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

We may collect personal information when you:

place an order;
create an account;
sign up to receive emails or SMS messages;
contact us directly;
use our website;
take part in promotions, offers or competitions.

The information we collect may include your name, email address, phone number, delivery address, billing address, order details and payment-related information.

We use this information to:

process and deliver your order;
provide customer support;
send order updates and delivery information;
manage returns, refunds and exchanges;
improve our website and services;
send marketing communications, where you have chosen to receive them;
help prevent fraud and protect our website.

We only use your personal information where we have a lawful reason to do so, including where it is needed to fulfil your order, comply with legal obligations, protect our legitimate business interests, or where you have given consent.

Payment information is processed securely by our payment provider. We do not store your full card details on our website.

We use appropriate technical and organisational measures to help protect your personal information from unauthorised access, loss, misuse or disclosure.

Marketing Communications

If you choose to sign up for marketing emails or SMS messages, we may use your contact details to send you updates, offers, promotions and news from Biker Gifts UK.

You can unsubscribe from marketing emails or SMS messages at any time by using the unsubscribe link or instructions included in the message.

We will not sell your personal information to third parties.

Cookies

A cookie is a small text file placed on your device when you visit a website. Cookies help websites work properly, improve your browsing experience, remember your preferences and understand how visitors use the site.

We may use cookies and similar technologies for:

essential website functionality;
remembering items in your basket;
processing checkout and payments;
remembering preferences;
analytics and website performance;
marketing, advertising and retargeting.

Some cookies are essential for the website to function correctly. Other cookies, such as analytics or marketing cookies, may only be used where you have provided consent.

You can manage cookie settings through your browser or, where available, through the cookie consent settings on our website.

Please note that disabling certain cookies may affect how the website works, including basket, checkout or account features.

Examples of Cookies We May Use

The cookies used on our website may vary depending on the website platform, apps and services we use. These may include cookies relating to:

Cookie Type	Purpose
Session cookies	Help the website function during your visit
Basket cookies	Store the contents of your shopping basket
Account/login cookies	Help you log in and manage your account
Checkout cookies	Help process orders and payments securely
Wishlist cookies	Store products added to your wishlist
Analytics cookies	Help us understand how visitors use the website
Marketing cookies	Help us measure advertising and show relevant offers

Third-party services, such as Google Analytics, Meta, Klaviyo, Shopify or payment providers, may also place cookies or similar technologies where applicable.

Your Privacy Rights

Depending on the circumstances, you may have the right to:

request access to the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your personal information;
object to certain types of processing;
ask us to restrict how your information is used;
withdraw consent where we rely on consent;
request a copy of your data in a portable format.

To make a privacy request, please contact us using the details provided on our website.

Changes to This Privacy & Cookie Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our business, website, technology, legal requirements or the services we use.

Any updates will be posted on this page. Your continued use of the website after changes are made means you accept the updated policy.

Website Acceptable Use Policy

This Acceptable Use Policy sets out the rules that apply when using www.bikergifts.co.uk.

You may only use our website for lawful purposes.

You must not use our website:

in any way that breaches any applicable local, national or international law or regulation;
in any way that is unlawful, fraudulent or harmful;
to harm or attempt to harm minors in any way;
to send or upload spam, unsolicited advertising or promotional material;
to knowingly transmit viruses, malware, spyware, Trojan horses, worms, logic bombs or any other harmful code;
to interfere with the security, operation or availability of the website;
to attempt to gain unauthorised access to our website, server, systems, data or networks;
to copy, scrape, reproduce, duplicate or resell any part of our website without permission.

You also agree not to interfere with, damage or disrupt:

any part of our website;
any equipment or network used to operate our website;
any software used to provide our website;
any equipment, network or software owned or used by any third party.

We may suspend or block access to our website if we believe this policy has been breached.

Website Content

The content on this website is provided for general information and shopping purposes.

We do our best to ensure that product descriptions, images, prices and availability are accurate. However, errors may occasionally occur.

We reserve the right to correct errors, update product information, change prices or withdraw products from sale without notice.

Product colours and appearance may vary slightly depending on your screen settings, device or browser.

Orders & Payments

When you place an order through our website, you agree that the information you provide is accurate and complete.

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel an order if:

the item is unavailable;
there is an error in the product information or price;
payment is not authorised;
we suspect fraud or misuse of the website;
we are unable to deliver to the address provided.

Payment must be made at the time of placing your order.

Delivery, Returns & Refunds

Our delivery, returns and refund terms are set out in our separate Delivery & Returns Policy.

Please read this policy before placing an order.

Nothing in these Terms & Conditions affects your statutory rights.

For UK distance selling, consumers usually have the right to cancel an online order within 14 days of delivery, although some exceptions can apply.

Intellectual Property

All content on this website, including text, images, graphics, logos, branding, product content, layout and design, belongs to Biker Gifts UK or is used with permission.

You may not copy, reproduce, distribute, modify, upload, republish, display, sell or exploit any part of the website without our prior written permission.

You may use the website for personal, non-commercial shopping purposes only.

Links to Other Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience only. We are not responsible for the content, policies, security or practices of third-party websites.

You should read the terms and privacy policies of any third-party website you visit.

Limitation of Liability

We do our best to keep the website available, secure and accurate, but we cannot guarantee that it will always be uninterrupted, error-free or free from harmful code.

To the fullest extent permitted by law, we will not be responsible for any loss or damage caused by:

temporary website unavailability;
technical issues outside our control;
viruses or harmful material downloaded from the website;
misuse of the website;
reliance on inaccurate or outdated information.

Nothing in these Terms & Conditions limits or excludes our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory rights.